(9.3)Support
(9.3)Support
Last updated: 20th February 2026
Get help with Alkimi Labs
Need help with Alkimi Labs? Here's how to get support.
(9.3.1)Contact Methods
(9.3.1)Contact Methods
- Email: support@alkimi.org
- Discord: Join the AlkimiExchange Discord Server
- Telegram: @Alkimi_Exchange
(9.3.2)Before Contacting Support
(9.3.2)Before Contacting Support
- Check this documentation for answers to common questions
- Search the Discord or Telegram for similar issues
- Gather relevant information (wallet address, transaction IDs, screenshots)
(9.3.3)Security Reminder
(9.3.3)Security Reminder
No Alkimi team member will ever DM you first. Anyone contacting you offering to "help" with your account is likely a scammer. Always verify information through official channels.